Returns & Exchanges
At MicroDOT, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return policy for all unworn items with original tags attached. If your purchase doesn't fit perfectly or meet your expectations, our streamlined process makes returning or exchanging simple and stress-free.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
- 3.Pack Your Items
Securely place the items in their original packaging, ensuring all MicroDOT tags are still attached and the garment is in new condition.
- 4.Drop Off and Refund
Drop your package at any authorized carrier location; once we receive and inspect the items, your refund will be processed within 5-7 business days.